FREQUENTLY ASKED QUESTIONS
, especially for used, handmade, or natural products. While reputable sellers aim to represent items accurately, photos are often for illustrative purposes, and slight variations in color, texture, or small details can occur
Sales receipts can typically be viewed through the merchant's customer portal, via emailed digital receipts, or within your account on our website
To return an item, start by reviewing the retailer's specific return policy to check for time limits (often 14-30 days) and condition requirements
Generally, you must initiate the return via their website, print a shipping label or use a generated barcode, and repackage the item securely with proof of purchase
Items indicated as "out of stock"
may be restocked, but it depends on whether the item is temporarily unavailable or permanently discontinued. While popular items are often replenished, out-of-stock items generally have no guaranteed, specific restock date. It is best to check for "backorder" options or use notifications for updates
Orders can be shipped
globally or locally using major carriers like PostNL, DHL, UPS, DPD, and FedEx, which offer options to drop off at thousands of locations or schedule pickups.